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Sustain consistent, high-quality care with automation built for the long haul
Long-term care facilities serve residents who require ongoing medical support, rehabilitative therapy, and daily living assistance for extended periods — sometimes years. The sustained nature of care demands rigorous consistency in treatment plans, meticulous documentation for payer compliance, and close coordination between clinical, dietary, therapeutic, and social services teams.
SofMatic's platform addresses the unique operational challenges of long-term care by automating interdisciplinary coordination, payer documentation, and resident communication. Care plan milestones trigger automatic reviews and family updates, while integration between clinical, billing, and scheduling systems ensures that every service delivered is properly documented and reimbursable.
For administrators, real-time dashboards provide visibility into occupancy trends, staffing ratios, and compliance status — enabling proactive management rather than reactive firefighting in an environment where consistency directly impacts outcomes and reimbursement.
Common pain points that automation can solve.
Care plan reviews involve manual coordination across nursing, therapy, dietary, and social services teams, leading to delays and inconsistent documentation.
Payer compliance requires meticulous service documentation that is often completed manually, creating reimbursement delays and audit vulnerabilities.
Staffing schedule management across multiple shifts and skill requirements is complex, and gaps in coverage directly impact resident safety.
Occupancy management and admissions coordination rely on spreadsheets and phone calls, making it difficult to optimize bed utilization.
Tailored automation solutions for long-term care.
Automate the scheduling, notification, and documentation of interdisciplinary care plan reviews, ensuring every team member contributes on time and records are complete.
Capture and format service documentation in real time to meet payer requirements, reducing denied claims and accelerating reimbursement cycles.
Automate shift scheduling based on census, acuity levels, and staff certifications, with automated alerts for coverage gaps and overtime thresholds.
Streamline the admissions pipeline with automated inquiry responses, document collection workflows, and real-time occupancy dashboards that support proactive bed management.
Industry-standard automation ROI for long-term care.
Automated documentation capture and formatting ensure services are recorded in compliance with payer requirements at the point of care.
Real-time occupancy visibility and automated admissions workflows reduce the gap between discharge and new admission.
Automated scheduling and notification bring interdisciplinary team members together on time, with pre-populated documentation ready for review.
The SofMatic tools that power automation for long-term care.
Transform repetitive manual processes into reliable, automated workflows that run without human intervention.
React to business events in real time with orchestration that coordinates actions across systems the moment things happen.
Extract, classify, and route data from documents automatically using AI-powered intelligent document processing.
Turn operational data into actionable insights with automated reports, interactive dashboards, and predictive analytics.
Orchestrate time-based automation with a robust scheduler that handles cron jobs, recurring tasks, and complex timing logic.
Get a custom automation plan designed for your specific needs.