Terms of Service

1. Acceptance of Terms

By accessing or using the SofMatic website, products, or services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to all of these Terms, you may not access or use our Services.

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Services following any changes constitutes your acceptance of the revised Terms.

2. Description of Services

SofMatic provides business automation solutions including AI-powered voice agents, workflow automation tools, integration platforms, monitoring dashboards, and related services. The specific features and functionality available to you depend on the plan or agreement you have with us.

We reserve the right to modify, suspend, or discontinue any part of our Services at any time, with reasonable notice where practicable.

3. Account Responsibilities

If you create an account with us, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

You must provide accurate, current, and complete information during the registration process and keep your account information updated. We reserve the right to suspend or terminate accounts that contain inaccurate or incomplete information.

4. Acceptable Use

You agree not to use our Services to:

• Violate any applicable laws, regulations, or third-party rights
• Transmit any malicious code, viruses, or harmful content
• Attempt to gain unauthorized access to our systems or networks
• Interfere with or disrupt the integrity or performance of our Services
• Use automated means to access our Services without our express permission
• Reverse-engineer, decompile, or disassemble any part of our software
• Use our Services for any unlawful, fraudulent, or deceptive purpose

5. Intellectual Property

All content, features, and functionality of our Services — including text, graphics, logos, icons, images, software, and documentation — are the exclusive property of SofMatic or our licensors and are protected by copyright, trademark, and other intellectual property laws.

Your use of our Services does not grant you any ownership rights in our intellectual property. You may not reproduce, distribute, modify, or create derivative works of any part of our Services without our prior written consent.

6. Payment and Billing

Certain Services may require payment. By subscribing to a paid plan, you agree to pay all applicable fees as described in your service agreement or on our pricing page. All payments are non-refundable unless otherwise stated in your agreement.

We reserve the right to change our pricing with reasonable advance notice. Price changes will not affect any current subscription period for which you have already paid.

7. Data and Privacy

Your use of our Services is also governed by our Privacy Policy, which describes how we collect, use, and protect your information. By using our Services, you consent to the data practices described in our Privacy Policy.

You retain ownership of any data you submit through our Services. You grant us a limited license to use, process, and store your data solely for the purpose of providing and improving our Services.

8. Limitation of Liability

To the maximum extent permitted by law, SofMatic shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising out of or related to your use of our Services.

Our total liability for any claims arising from or related to these Terms or our Services shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless SofMatic and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from your use of our Services or your violation of these Terms.

10. Termination

We may terminate or suspend your access to our Services immediately, without prior notice, for any reason, including if you breach these Terms. Upon termination, your right to use our Services will cease immediately.

All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Travis County, Texas.

12. Contact Us

If you have any questions about these Terms of Service, please contact us at: