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Automate internal operations so teams can focus on strategic work
Corporate offices are the nerve centers of modern businesses, yet much of the work that flows through them — IT requests, facilities management, visitor registration, procurement approvals, and internal communications — still relies on manual processes, email chains, and spreadsheets. These hidden inefficiencies add up to thousands of lost productivity hours each year.
SofMatic's automation platform tackles the operational undercurrent of corporate life. Automated approval workflows move purchase requests and policy changes through the right hands without email bottlenecks, intelligent call routing directs office visitors and vendors to the appropriate contact, and process automation handles IT ticketing, room bookings, and onboarding checklists without manual intervention.
For operations and facilities teams, the impact is immediate: fewer interruptions, faster turnaround on internal requests, and a workplace that runs smoothly enough for employees to focus on the work that actually drives the business forward.
Common pain points that automation can solve.
Internal approval processes — procurement, travel, policy changes — stall in email inboxes, delaying decisions by days or weeks.
The main office phone line receives a mix of vendor, visitor, and employee calls that reception staff must manually triage throughout the day.
IT helpdesk tickets are submitted through inconsistent channels, leading to lost requests and unclear prioritization.
Employee onboarding and offboarding involve checklists spanning IT, HR, facilities, and security that are tracked manually and frequently incomplete.
Tailored automation solutions for corporate offices.
Route procurement requests, travel approvals, and policy changes through configurable multi-step approval chains with automatic escalation for overdue decisions.
Deploy intelligent call routing on the main office line that identifies caller type — vendor, visitor, employee, or customer — and directs them to the appropriate contact or self-service option.
Standardize helpdesk ticket submission with automated intake, categorization, prioritization, and routing that ensures every request is tracked and addressed in SLA order.
Automate cross-departmental checklists for new hires and departures, triggering tasks for IT provisioning, badge access, workspace setup, and policy acknowledgments in the correct sequence.
Industry-standard automation ROI for corporate offices.
Automated routing and escalation eliminate the inbox bottleneck that causes procurement and policy approvals to stall for days.
Intelligent call routing directs the majority of inbound calls without manual triage, freeing reception for in-person visitor support.
Automated task orchestration ensures every IT, HR, facilities, and security step is completed before a new employee's first day.
The SofMatic tools that power automation for corporate offices.
Streamline multi-level approvals with configurable routing, delegation, and escalation that keep decisions moving.
Intelligently distribute calls across teams, locations, and skill groups to minimize wait times and maximize resolution.
Transform repetitive manual processes into reliable, automated workflows that run without human intervention.
React to business events in real time with orchestration that coordinates actions across systems the moment things happen.
Get a unified, real-time view of every automation running across your organization from a single command center.
Get a custom automation plan designed for your specific needs.