Process Automation

Process Automation from SofMatic enables organizations to design, deploy, and manage automated workflows that handle repetitive business processes end-to-end. From employee onboarding and invoice processing to patient intake and inventory reordering, the platform turns manual, error-prone sequences into reliable, auditable automated flows.

The visual workflow designer lets business analysts and operations managers build automations without writing code. Drag-and-drop steps, conditional logic, loops, error handling, and human-in-the-loop approval stages are all supported. For more complex scenarios, developers can extend workflows with custom scripts and API calls.

Every workflow execution is logged with full audit trails, making it easy to track what happened, when, and why. Built-in monitoring detects failures, retries transient errors, and alerts the right people when intervention is needed — giving you the confidence to automate mission-critical processes.