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Turn operational data into actionable insights with automated reports, interactive dashboards, and predictive analytics.
Reporting & Analytics from SofMatic transforms the data generated by your automations, voice systems, and integrations into clear, actionable insights. The platform combines automated report generation, interactive dashboards, ad-hoc querying, and predictive analytics into a single tool that serves everyone from frontline managers to C-suite executives.
Pre-built report templates cover the most common operational questions: workflow throughput, error rates, call volumes, cost savings, SLA compliance, and ROI tracking. For deeper analysis, the drag-and-drop report builder lets you create custom visualizations using any data from your SofMatic environment or connected external sources.
Scheduled reports are delivered automatically to stakeholders via email or Slack, ensuring that decision-makers always have fresh data without logging into a portal. Predictive capabilities analyze historical patterns to forecast volumes, identify at-risk processes, and recommend optimizations before problems materialize.
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Everything you need to transform your operations with Reporting & Analytics.
Schedule recurring reports — daily, weekly, monthly — with automatic generation and delivery to stakeholders via email or Slack.
Build rich, interactive visualizations with filters, drill-downs, and real-time data refresh for on-demand exploration.
Machine learning models analyze historical patterns to forecast volumes, predict failures, and recommend optimizations.
Embed charts and reports directly into your internal tools, portals, or executive presentations with secure, branded widgets.
Get started in just a few simple steps.
Pull data from SofMatic products automatically, plus connect external databases, APIs, and spreadsheets for comprehensive analytics.
Use pre-built templates or the drag-and-drop builder to create the visualizations your stakeholders need.
Set up automated report delivery on your preferred schedule and channels — email, Slack, Teams, or embedded links.
Use predictive insights and trend analysis to identify improvement opportunities and measure the impact of changes.
Real impact you can see from day one.
Automated report generation eliminates the manual effort of pulling data from multiple systems and building presentations.
Every operational decision is backed by real-time data and predictive analytics instead of gut feeling or stale spreadsheets.
Quantify the business impact of every automation with cost savings, time savings, and throughput improvement metrics.
Explore more solutions that work great with Reporting & Analytics.
Get a unified, real-time view of every automation running across your organization from a single command center.
Detect issues before they impact your business with proactive monitoring, intelligent alerting, and automated remediation.
Keep your databases, warehouses, and applications in perfect sync with automated extract, transform, and load pipelines.
See how Reporting & Analytics can transform your operations. Get a personalized quote tailored to your business needs.