Loading...
Loading...
Run a more efficient practice with automation that fits your workflow
Private clinics and group practices face a unique set of pressures: delivering personalized patient care while managing tight schedules, lean staff, and growing administrative requirements. Every missed call, late cancellation, or delayed follow-up directly impacts revenue and patient satisfaction.
SofMatic helps clinics automate the operational tasks that consume the most staff time. Intelligent IVR systems handle after-hours calls and routine scheduling, automated reminders reduce no-shows and late cancellations, and workflow automation keeps referrals, lab follow-ups, and billing cycles moving without manual intervention.
For clinic operators, the result is a practice that runs more predictably — fewer phone interruptions during consultations, higher appointment utilization, and administrative staff who can focus on the patients in front of them rather than the phone ringing behind them.
Common pain points that automation can solve.
Front-desk staff spend the majority of their day answering phones, leaving little time for in-person patient support and check-in.
Late cancellations and no-shows leave gaps in the schedule that are difficult to fill, directly impacting revenue.
Referral tracking between the clinic and specialists is manual and inconsistent, leading to lost referrals and delayed patient care.
Billing follow-ups and insurance pre-authorizations require repetitive data entry across multiple systems.
Tailored automation solutions for clinics.
Capture appointment requests, prescription refill inquiries, and general questions through an intelligent IVR that operates around the clock and syncs with your practice management system.
Send automated voice reminders with one-touch confirmation and cancellation options, then trigger waitlist notifications to fill newly opened slots in real time.
Automate referral submission, status tracking, and patient notification so no referral is lost between your clinic and specialist offices.
Streamline insurance verification, pre-authorization requests, and billing follow-ups with automated workflows that reduce manual data entry and accelerate revenue cycles.
Industry-standard automation ROI for clinics.
IVR handling of routine calls frees reception staff to focus on in-person patient interactions and clinic operations.
Automated reminders and real-time waitlist backfilling turn cancellations into rebooked appointments instead of lost revenue.
Automated tracking and follow-up ensure referrals move from submission to specialist appointment in half the time.
The SofMatic tools that power automation for clinics.
Build dynamic, AI-enhanced phone menus that route callers to the right destination on the first try.
Deliver timely, personalized voice reminders that reduce no-shows, missed deadlines, and forgotten tasks.
Transform repetitive manual processes into reliable, automated workflows that run without human intervention.
Extract, classify, and route data from documents automatically using AI-powered intelligent document processing.
Keep your databases, warehouses, and applications in perfect sync with automated extract, transform, and load pipelines.
Get a custom automation plan designed for your specific needs.