Precision Manufacturing Corp

Precision's biggest bottleneck was order intake and production planning. Custom orders arrived as engineering drawings, purchase orders, and specification sheets in dozens of different formats — PDFs, CAD files, emails, and sometimes faxes. A team of four order entry specialists manually reviewed each package, extracted part numbers, materials, quantities, tolerances, and delivery dates, and entered the information into the ERP system. This process took 20-30 minutes per order and had a 7% error rate — wrong material codes, transposed quantities, or missed tolerance callouts that were not caught until production or quality inspection.

On the shop floor, production tracking relied on paper travelers that accompanied each job through machining, finishing, and quality checkpoints. Supervisors had no real-time visibility into which jobs were at which stations, which were behind schedule, or which were waiting for materials. When a rush order came in, rescheduling required a manual review of every active job — a process that could take hours and frequently resulted in other orders missing their deadlines.

Precision Manufacturing Corp is a contract manufacturer specializing in custom metal fabrication and CNC machining for the aerospace, automotive, and medical device industries. Operating from a 200,000 square-foot facility with 180 employees, the company processes approximately 1,500 custom orders per month — each with unique specifications, materials, tolerances, and delivery requirements.

The complexity of custom manufacturing created a perfect storm of manual processes. Every order required specification review, material sourcing validation, production scheduling, quality checkpoint documentation, and shipping coordination — all managed through a combination of their ERP system, spreadsheets, paper travelers, and verbal handoffs on the shop floor. As order volumes grew, the manual coordination overhead was consuming more of the team's bandwidth than the actual manufacturing.

SofMatic's automation platform transformed Precision's entire order-to-ship workflow. Document Processing handles incoming order specifications, Process Automation orchestrates the production workflow from order entry through shipment, and the Integration Hub connects their ERP, quality management system, and shipping platform into a seamless data flow. The result is a 28% increase in throughput with the same workforce, near-zero order processing errors, and complete traceability for every part produced.