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Streamline operations, reduce errors, and empower your team with AI-driven voice, workflow, and announcement automation.
PlayMatic SM1 — announcements that run themselves
A small device on your network that plays the right announcement at the right time — then keeps doing it, every day, without anyone pressing play. Choose a headless unit you manage from a browser, or a touchscreen your staff can use where they already stand.
Set it once
Bell times, shift changes, opening and closing calls. The schedule runs whether anyone remembers it or not.
English and French
The interface switches language on the device, so the people using it are not working in their second language.
Built to stay running
Linux underneath, so it sits powered on for months and comes back cleanly after a power cut.
A comprehensive suite of tools designed to handle every aspect of your business automation needs.
Deploy intelligent voice agents that handle customer calls, route inquiries, and provide 24/7 automated support with natural language understanding.
Voice Agents
In a world where technology often threatens to displace the human workforce, SofMatic takes a different approach. We believe the greatest potential of automation lies not in replacing people, but in freeing them — from repetitive tasks, manual data entry, and error-prone processes — so they can focus on what truly matters: strategic thinking, creativity, and meaningful work.
Traditional tools create silos. SofMatic breaks them down. Our AI-driven platform connects your voice systems, workflows, and scheduled tasks into a seamless automation ecosystem — one that learns, adapts, and scales with your business.
Transform your customer communications with intelligent voice agents that understand natural language and provide automated support around the clock. Reduce wait times, improve satisfaction, and free your team from repetitive phone tasks.
Automate the work that currently moves between inboxes. From document intake to multi-step approval chains, SofMatic orchestrates complex processes across teams and systems — eliminating manual handoffs and reducing errors.
Decide when everything runs. Time-based scheduling handles recurring work, while a calendar of bell times, shifts, terms and holidays keeps the whole site on the same timetable — change it once and every announcement and automation follows.
See how companies are transforming their operations with SofMatic automation solutions.
See how SofMatic's intelligent automation can streamline your operations, reduce costs, and empower your team.